No heat in the house? Here’s what to do before calling for a heating system repair

When you call us to report that you’ve lost your heat, we will typically ask you several questions to see if we can resolve the problem right over the phone.

It’s not that we don’t want to help; we just want to save you the expense of a service call if it’s not necessary. You’d be surprised how often a little problem like a circuit breaker or a power switch is the culprit.

Here are some things you can check before you call:

• Check the fuel level in your tank.
• Be sure all emergency valves or switches are in their “on” or “start” positions.
• Check the fuse or circuit breaker that controls your heating system
• Make sure your thermostat is set above room temperature and to the “heat” setting. Note: For warm air systems, if you adjust the thermostat and the fan doesn’t go on, this could mean your burner is not igniting; this requires a service call.
• Press the reset button on the burner only once

If these steps are unsuccessful and your heating system is still not working, call us and we will dispatch a technician to determine why your furnace or boiler is not working. We will get your heat going again as soon as possible.