When you call us to report that you’ve lost your heat, we will typically ask you several questions to see if we can resolve the problem right over the phone.
It’s not that we don’t want to help; we just want to save you the expense of a service call if it’s not necessary. You’d be surprised how often a little problem like a circuit breaker or a power switch is the culprit.
Here are some things you can check before you call:
If these steps are unsuccessful and your heating system is still not working, call us and we will dispatch a technician to determine why your furnace or boiler is not working. We will get your heat going again as soon as possible.