Higher energy prices are hurting us all, Click here.

Doug Sanders

Dear Friends,

We hope you had a fun and relaxing summer. While our team had some downtime to recharge and spend more time with family, they were still hard at work for the most part. That’s because we always use the summer months to get ourselves ready for the next busy heating season.

For starters, we connect with our suppliers to make sure we have plenty of fuel secured for the winter. We won’t run out, so you won’t run out either.

We also added new trucks to our fleet and performed maintenance on all our vehicles to ensure that we are ready to roll no matter what Mother Nature throws our way.

Preventative maintenance is important for our customers too. We try to schedule as many appointments as we can over the summer. The benefits of annual preventative maintenance don’t wear off, and you can rest easy knowing that your heating system will run at peak efficiency during the heating season.

Finally, we’ve also hired and trained some great new people in all departments, including drivers, technicians and customer service representatives.

We hope you had a relaxing summer. Now, we’re ready to keep you relaxed as we move through fall and into winter.

Doug Sanders
General Manager

Contest gift card

Like to shop? Here’s your chance to win some bonus bucks!

Read this newsletter and answer the questions on our contest page. All entries received by 1/18/19 with the correct answers will be entered into a drawing for a $500 gift card. Three winners will be selected!

No purchase necessary. A purchase will not increase chance of winning. See contest page for details.

Happy family

Service, quality and value, guaranteed! Here are just six ways we deliver on that promise.

  1. Priority Service: We offer 24/7 heating emergency service to ensure that you are just a phone call away from help when you need it.
  2. Expert Technicians: We invest in recruiting the best in the business and support them with ongoing training and certification programs.
  3. Familiar Faces: We’re your guy in the heating business! We’re also your neighbors and we treat you like family.
  4. Fair Pricing: Fuel prices fluctuate, but we will always be transparent and fair, and we’ll never load up your bill with hidden fees.
  5. Long-term Savings: We offer many services and programs to help you save money without sacrificing comfort or peace of mind.
  6. Easy Access: We make working with us as easy as possible. On our streamlined website, you can view your account, make payments, order fuel, switch to paperless billing and more — all on your own schedule.

This is the time of year when you want to make wise choices to stay comfortable while you keep your energy costs under control. Here are some tips to help you.

5 Propane Upgrades to Consider

Boy riding bike

Balance out your comfort and savings throughout the year with these five suggestions for propane upgrades.

  1. Install a propane fireplace or propane log set. Vented propane hearths give you all the benefits of wood fireplaces without the smoke, mess or clean up — and at a fraction of the installation cost — no chimney required!
  2. Warm up to a propane space heater. Do you have rooms that are drafty and cold? Do you do a lot of work in your garage? Vented propane gas space heaters are easy to install, incredibly efficient and extremely safe. They also burn cleaner, with fewer emissions compared to electric space heaters.
  3. Upgrade to a new propane furnace. Propane gas furnaces are best in their class in terms of efficiency, with ratings from 90 to 98% efficient. A propane furnace can provide affordable warmth and comfort for any size floor plan, from small residences to large custom homes.
  4. Go tankless. Swap out your old electric tank water heater for an innovative tankless propane unit. You’ll cut down on your water heating bills and enjoy a virtually endless supply of hot water.
  5. Swap out your electric stove for a propane range/cooktop. Precision temperature control is just one of the reasons that 9 out of 10 professional chefs choose to cook with gas. Why not discover all the other benefits of a propane cooktop for yourself?

Propane — the more appliances you have, the more you’ll love it! For more propane upgrade ideas, please contact us and we’ll be glad to share our expert advice with you!

Raising Smart to a Higher Degree

Woman phone

A smart thermostat is a great addition for your home. A Wi-Fi enabled thermostat allows you to view and change temperature settings, check local weather conditions and more, all from your smartphone, computer or tablet.

Once the smart thermostat gets installed, you register it online. This enables access from any location. If you’re away from home, you can use your phone or tablet to adjust the temperature setting so your home is at the perfect temperature when you return.

Some thermostat models even allow you to adjust temperatures to your comfort and over the next few days your thermostat will “remember” the temperatures you like and build a schedule based on your patterns. Now, that’s pretty smart — and it saves you on both heating and cooling costs!

Put Your Comfort on Automatic

Many of our oil and propane customers get scheduled deliveries. They never have to call us for fuel because we carefully track their fuel usage and then make a delivery before their tank gets low. Automatic delivery does not cost anything extra!

This system works for most customers if usage is consistent, but there are exceptions, especially for our propane customers who use appliances at their discretion, such as fireplaces, space heaters and pool heaters.

In cases like this, we ask that you call us for a delivery when your propane tank gauge reaches 30%. This will give us plenty of time to get more fuel to you.

If you’re a heating oil customer who prefers to call in your order, you should do so when your tank reaches the ¼ mark.

Important: If you find you’re using a lot more or less fuel than you did last year, please call and let us know. We will be happy to adjust your delivery schedule.

Safety Corner

Carbon monoxide alarm

Here are a few tips on how to keep everything running safely and efficiently in your home.

Winter prep

Here are some smart moves you can make to help avoid breakdowns, improve efficiency and save money this winter:

Ken True

Q: Can you help me convert from oil heat to propane heat?

A: Certainly. Because we specialize in both types of fuel, we’re in a unique position to give you objective advice about what fuel makes sense for you and your home.

Propane is clean, efficient and versatile: You can use it to heat your home as well as for cooking, heating water, drying clothes and powering a generator. The more propane you use, the better the pricing.

If your current oil tank and heating system are due to be replaced, this is a perfect time for you to make the change. And if your system is not too old, we may be able to remove your oil burner and put in a gas burner without taking out your existing boiler or furnace.

Ken True
Energy Advisor

Making the switch is actually easy and painless. Call us today to get started.

Graduation dog

We think it’s important to offer real value — which means smart, convenient services that simplify your life and take away some worries.



Get 24/7 access to your account!

You can now download our app (available for IOS and Android) to have 24-hour access to your account, so you can pay bills, look up information and schedule service when it’s convenient for you. Just search for Murray-Heutz Oil and Propane in the App store or Google Play Store to get started.

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Your Go-To Company for Warmth, Safety and Savings

If your car needs a repair, it’s a good feeling knowing “you’ve got a guy” who can be trusted to get the job done right—at a fair price. Many Mainers feel the same way about their home comfort needs. They want to be able to say, “I’ve got a guy” who will: Murray-Heutz does all of that—and much more—for you!