Our Guarantees To Our Customers

Posted: March 21, 2022

At Murray-Heutz, we back up our work!

home fuel service maine

These days, there doesn’t seem to be much you can count on. But you can count on Murray-Heutz for the best fuel delivery and equipment service in Central Maine.

We put our money where out mouth is with our guarantees to our customers. Here are those guarantees.

Our Automatic Delivery means no run-outs ever

We understand that life gets busy. Sometimes, that means our customers sometimes forget to check their heating oil or propane tank gauge levels and face running low on or, worse, running out of fuel.

We’re here for you with 24/7 emergency fuel delivery and no-heat service. We also offer a way to help you avoid the hassle and expense of a fuel run-out with our Automatic Delivery service.

When you enroll in Automatic Delivery, our state-of-the-art system uses your propane or heating oil usage history and current weather conditions to make an accurate prediction of when you’ll need fuel. With that information, we schedule a delivery before you run low.

That peace of mind is backed up with our promise that once you’re an Automatic Delivery customer, you’ll NEVER run out of heating oil or propane.

You get consistently fair pricing

Whether you need heating oil or propane delivery or equipment installation or service, you can count on Murray-Heutz for fair, transparent pricing.

We’re not the cheapest, because we don’t cut corners on the quality of our fuel, equipment services, or customer service. But we’re also not the most expensive. We guarantee good value by providing the best service at a competitive price.

We respect your home and your time

When you make an appointment for an equipment installation, maintenance, or repair, we show up when we say we will. We’ll let you know if our service technician will be delayed. If we don’t, your first hour of service is on the house.

Our service technicians are clean inside your home and clean up after themselves when the work is done.

We guarantee our equipment installations

We sell and install top-quality, energy-efficient furnaces, boilers, water heaters, and more. Our equipment experts will help you choose the equipment for your home and assist with financing as well as any rebates your equipment qualifies for.

All of our heating system installations are guaranteed for one year after installation. If you’re not satisfied and we can’t make it right, we’ll refund every cent.

Become a Murray-Heutz customer and get the best fuel delivery and equipment services in Central Maine!