Mission Statement

Your comfort is our priority

For nearly 90 years, we have taken great pride in keeping our friends and neighbors warm and safe. To help you feel comfortable with us, we offer industry-leading guarantees for Service, Quality and Value. Read more here

As your energy supplier of choice in Central Maine, rest assured your comfort is always our priority. Here are some examples of how this translates into the service we provide for you.

  1. When you need us, we’ll be there. We work 24/7 in the winter, with people always answering the phone and who care about your home or business.
  2. We guarantee our price will be fair. You never have to wonder if you are paying too much. We are neither the cheapest nor the most expensive. We guarantee value by delivering the highest quality fuels and service at a consistently fair price.
  3. We sell and service a wide range of heating systems (furnaces, boilers, water heaters, space heaters, fireplaces, etc.) and stand behind all of our work. We can get you exactly what you need, within your budget, to keep you comfortable and happy.
  4. Our friendly, expert team of home energy professionals will help you choose options for your home and budget, deliver your fuel when you need it, install your equipment quickly and service your systems correctly – always working to provide you with the best value for your hard-earned dollars.
  5. We make things easier for you. You can use our on-line portal to check payments, schedule deliveries, request service — when it’s convenient for you. You can also get financing for equipment purchases, spread out your fuel payments and have your fuel delivered automatically.
  6. As we have throughout our history, we remain committed to continuously improving our products and service while maintaining a work environment that fosters trust, respect and honesty.
  7. We recognize that each customer’s concerns are unique, so we always listen closely when we have a conversation with you.
  8. Our employees remain the strength of our company. Their dedication, teamwork and commitment to excellence remain our greatest resource. Our obligation to them is to provide the necessary training, support and culture that encourage their success, as well as that of our company.
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